Privacy policy.
Last updated: [22/09/2024]
At Yaaaej, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable laws. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Website, www.yaaaej.com.
1. Information We Collect
1.1 Personal Information: We may collect personal information from you when you create an account, place an order, or contact us. This information may include your name, email address, shipping and billing address, phone number, and payment details.
1.2 Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and browsing behaviour while using the Website. This information helps us improve our services and enhance your shopping experience.
1.3 Cookies: We use cookies to enhance your experience on our Website. Cookies are small data files stored on your device that allow us to remember your preferences and customise your experience. You can manage or disable cookies through your browser settings, but this may affect the functionality of the Website.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process and fulfil your orders, including shipping, payment processing, and providing order updates.
2.2 Customer Support: We use your information to respond to your inquiries, process returns, and resolve any issues related to your purchases.
2.3 Marketing and Communications: If you have opted in, we may use your email address to send you promotional offers, newsletters, or information about new products and services. You can opt out of marketing communications at any time by following the instructions provided in the email or contacting us directly.
2.4 Website Improvement: We use non-personal information, such as cookies, to analyse how users interact with the Website, which helps us improve its functionality and design.
3. Sharing Your Information
3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms. These providers are required to maintain the confidentiality of your information and may only use it for the purposes specified.
3.2 Legal Obligations: We may disclose your personal information if required by law, court order, or to comply with any legal obligations or protect our rights.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.
5. Retention of Data
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you close your account or request deletion of your data, we will securely delete or anonymise your personal information, except where we are required to retain it for legal or regulatory reasons.
6. Your Rights
You have the following rights regarding your personal information:
6.1 Access: You have the right to request a copy of the personal information we hold about you.
6.2 Correction: You have the right to request corrections to any inaccurate or incomplete information.
6.3 Deletion: You have the right to request that we delete your personal information, subject to legal obligations.
6.4 Objection to Processing: You have the right to object to the processing of your personal information for marketing purposes.
6.5 Data Portability: You have the right to request that we transfer your personal data to another organisation in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us using the contact form on our Website.
7. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Your continued use of the Website after any changes signifies your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us using the form available on our Website.